Privacy Policy
What we collect, why we collect it, and what you can ask us to do with it.
Template document. Adapt this to the data you actually process and the law that applies to you (for example UK/EU GDPR), and have it reviewed before launch.
1. What we collect
- Account data — name, email address, country, contact handle.
- Order data — products purchased, amounts, order status and history.
- Payment data — transaction hashes, sending/receiving addresses, payment proof you upload.
- Support data — messages you send us and our replies.
- Technical data — IP address, device and browser information, where your hosting or analytics provider records it.
2. Why we use it
To verify payments, issue and support accounts, prevent fraud, meet legal and accounting obligations, and — only with your consent — send marketing emails. You can withdraw marketing consent at any time using the unsubscribe link.
3. Who we share it with
With the trading provider issuing your account, and with service providers such as our hosting, email and analytics vendors, strictly as needed to deliver the service. We do not sell personal data. We may disclose data where required by law.
4. Blockchain data
Cryptocurrency transactions are recorded on a public ledger that we cannot edit or erase. Wallet addresses and transaction hashes you send us are inherently public.
5. Retention
We keep order and payment records for as long as required for accounting, tax and anti-fraud purposes, and delete or anonymise other data when it is no longer needed.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or port your data, and to object to certain processing. To exercise any of these, email support@tradecapitalmarket.online. You may also complain to your local data protection authority.
7. Cookies and local storage
This site uses browser storage to keep your session and your order history available in this browser. Where you add analytics or advertising tools, disclose them here and obtain consent where the law requires it.
8. Security
We apply reasonable technical and organisational measures to protect your data. No system is perfectly secure; tell us immediately if you believe your account has been compromised.
9. Contact
Questions about this policy go to support@tradecapitalmarket.online.